One of your primary business goals is to ensure employee performance and deliver an outstanding customer experience. In order to do that, most businesses need effective learning programs and ways to monitor employee progress.
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We frequently wind up in interesting conversations with current and prospective clients about closing the loop between Training and Quality.
One of the big takeaways? Many companies still struggle with this important connection.
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Voluntary employee turnover can have a major impact on any kind of business. While the specific cost of replacing an individual employee will vary based on industry and employee role, the price tag of employee turnover can easily exceed thousands of dollars. Estimates from Gallup put the annual cost of voluntary turnover in U.S. businesses at $1 trillion per year.
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