It’s a simple question, but difficult to answer. So many variables come into play – time, budget, conflicting priorities, etc. – but employee engagement is not a luxury, it’s a necessity. We can help with an integrated set of tools that make it easier for you to build loyalty and engagement with your team.
According to Gallup, only one-third of employees in the U.S. and 20% of employees globally are engaged in their work and workplace.
Now More Than Ever, It’s Critical to Engage Your Team.
Making sure employees feel valued and appreciated has always been important. Now, with traditional workplace models turned upside down and a labor market that is more competitive than ever, employee engagement is a business imperative.
C2Perform offers an integrated, holistic approach to engagement with features that get your team’s attention. When coupled with best practices for coaching and employee development (which can also be enabled in the platform), you’ve got the ability to deliver a highly efficient and effective employee engagement strategy.
Customizable recognition tools use workflows and your business rules to automatically acknowledge great performance and other work milestones with gamification elements like our badge platform. This system-driven approach to recognition saves you time and addresses a critical element for employee satisfaction.
A Contest Platform (again, customizable to your goals) can foster teamwork, a critical component of job satisfaction. Leaderboards can be used to drive your group to achieve critical goals and reward progress toward those goals.
Use Surveys and Polls to see how your employees are doing on a regular or ad hoc basis. Create pulse checks, electronic NPS surveys, and more. Results can be used to shape future policies or identify areas that may be engagement “hot spots” before they become an issue.
Our new Level Up feature lets employees earn experience points until a target point total is reached. Once the target is met, the employee "levels up," and a new target experience threshold is set to encourage sustained performance and keep your teams engaged in their work.
Tie everything together with an optional Company Store, where employees can exchange points earned for merchandise, gift cards, time off, and more. Like the other engagement tools in C2Perform, the store can be customized to work with your requirements and budget and employees enjoy a familiar e-commerce experience that builds loyalty and satisfaction.
Auto-Assign Knowledgeable Pages
Automatically assign knowledgebase pages for self-study based on Quality Assurance results and performance changes within Key Performance Indicators - quickly address training needs with self-study and track completion.
Create Any Type of Content
In addition to creating any type of content you want (including rich media), you can empower team members with the ability to create and maintain your knowledgebase.
Intuitive User Friendly Interface
No special skills or training are required, and our intuitive editor makes it easy to organize and structure content into any type of hierarchy with full version control.
Closed-loop Error Reporting System
A closed-loop error reporting system and user page rating feature ensure your team is engaged with your knowledge management process and that your information is always up-to-date.
Usage Analytics
Usage analytics give you insights into user information searches and identify gaps in content and fix them.
Knowledgebase Analytics
Knowledgebase analytics at the document, page and user levels provide valuable information about utilization and help you uncover opportunities which can be integrated into our Quality Assurance, Training and Coaching modules.
No more spreadsheets. No need to manage employees across multiple platforms (and pay for them). Not to mention trying to pull data from all those platforms to give you a view of what’s going on. You’ve got everything you need to improve performance and engage your teams in C2Perform.
Core Features. Start with one or more fundamental pieces and see immediate efficiency and improvement.
Enhancements. Supercharge the power of C2Perform by adding modules that engage your team and give you interactive insights that you can turn into action.
No pushy sales techniques. We promise.
Be Better Everyday. Improve your customer experience with a connected set of quality, coaching, learning and knowledge tools.
Connect with your team. Connect with your team. Automatically recognize milestones and reward achievements, make it easier to communicate, create contests, get insights into your team’s pulse and more to engage your employees.
Efficiency and Value. Everything you need is in one platform, at a price that’s less than you’d pay for a lot of single-solution tools. (Oh, and no more spreadsheets.)
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