Has there ever been a time when communicating with your team has been of utmost importance? C2Perform’s Communications Hub gives you more ways than ever to connect and inform.
Gallup found that 93% of employers expect employees to have a demonstrated capacity to communicate clearly, yet 74% of employees believe they are missing out on important company news and information.
It’s puzzling, really. Leaders say that employee communications are vital to a company’s health, yet employees frequently cite a lack of internal communications as a primary reason they feel disengaged and isolated — which is a primary driver for employees leaving their employer. With the Harvard Business Review finding that 75% of employees feel more socially isolated since the onset of the pandemic, a solid internal communications plan is not a luxury. It’s a must-have.
You can use the powerful tools in C2Perform to deliver information to the right audiences at the right time and bridge the communications gap without busting the budget.
Encourage recognition and collaboration in C2Perform’s Chatter Feed, which can recognize great performances automatically and build community across your team.
Have an important policy change or company news you need to communicate? Use Broadcast Messages to great the word out and have a record or receipt and sign-off. Great for any compliance-related requirements.
In-platform Survey and Polling tools give you insights into how your team is doing and to gather input and opinions so you can zero in quicker on things that are working and those that need attention.
With the optional C2Connect module, communicate in real-time with chat and video meetings – all without having to leave the platform (or pay for additional communications tools).
Robust distribution options let you customize audiences for your messaging, which saves time and ensures you deliver relevant information to the right people.
Automatically assign knowledgebase pages for self-study based on Quality Assurance results and performance changes within Key Performance Indicators - quickly address training needs with self-study and track completion.
In addition to creating any type of content you want (including rich media), you can empower team members with the ability to create and maintain your knowledgebase.
No special skills or training are required, and our intuitive editor makes it easy to organize and structure content into any type of hierarchy with full version control.
A closed-loop error reporting system and user page rating feature ensure your team is engaged with your knowledge management process and that your information is always up-to-date.
Usage analytics give you insights into user information searches and identify gaps in content and fix them.
Knowledgebase analytics at the document, page and user levels provide valuable information about utilization and help you uncover opportunities which can be integrated into our Quality Assurance, Training and Coaching modules.
No more spreadsheets. No need to manage employees across multiple platforms (and pay for them). Not to mention trying to pull data from all those platforms to give you a view of what’s going on. You’ve got everything you need to improve performance and engage your teams in C2Perform.
Core Features. Start with one or more fundamental pieces and see immediate efficiency and improvement.
Enhancements. Supercharge the power of C2Perform by adding modules that engage your team and give you interactive insights that you can turn into action.
No pushy sales techniques. We promise.
Be Better Everyday. Improve your customer experience with a connected set of quality, coaching, learning and knowledge tools.
Connect with your team. Connect with your team. Automatically recognize milestones and reward achievements, make it easier to communicate, create contests, get insights into your team’s pulse and more to engage your employees.
Efficiency and Value. Everything you need is in one platform, at a price that’s less than you’d pay for a lot of single-solution tools. (Oh, and no more spreadsheets.)
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