Ideas, how-tos, insights, research and advice - all focused on improving your organization’s performance and driving greater engagement with your teams.
Quality Assurance (QA) and Training are focal points for any organization due to their impact on the customer experience. Contact centers and customer support operations are no exception.
Having a strong QA process leads to more consistent results from your team and customers.
Every Quarter, the C2Perform team gathers data about how different organizations use our comprehensive super app to drive employee engagement and performance. We then organize this information into a short and simple report that we like to call the C2Perform Index (C2PI).
No pushy sales techniques. We promise.
Be Better Everyday. Improve your customer experience with a connected set of quality, coaching, learning and knowledge tools.
Connect with your team. Connect with your team. Automatically recognize milestones and reward achievements, make it easier to communicate, create contests, get insights into your team’s pulse and more to engage your employees.
Efficiency and Value. Everything you need is in one platform, at a price that’s less than you’d pay for a lot of single-solution tools. (Oh, and no more spreadsheets.)
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Roswell, GA 30076
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